Privacy Policy

Privacy Policy

Last updated: October 2026

International visitors and privacy rights

International orders may require your contact, address and order details to be processed by payment and fulfilment providers outside your country. The protections and legal requirements for such processing depend on your location. No claim of EU certification is made.

Where applicable law provides them, you may request access, correction, deletion, restriction or portability of your personal data, object to processing, withdraw consent, and complain to your local data-protection authority. Withdrawal of consent does not affect earlier lawful processing. Some order records may need to be retained to meet legal obligations.

For privacy questions or to exercise your rights, email orders@kepthair.co. You can manage cookies through your browser settings and use our privacy choices page where applicable.

Information We Collect

When you visit our store, we collect certain information about your device, your interaction with the store, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about orders, products, and promotions
Screen orders for potential risk or fraud
Improve and optimize our store
Provide you with information or advertising relating to our products
Sharing Your Information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you. For example, we use payment processors to accept payments, shipping carriers to deliver orders, and analytics providers to understand site usage.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

Data Retention

When you place an order through the store, we retain order information for as long as needed to fulfil orders, handle returns and meet applicable record-keeping obligations. You may contact us about access or deletion rights; some records must be retained by law.

Contact

For more information about our privacy practices or if you have questions, please contact us by email at orders@kepthair.co.